FREE RETURN!

Thank you for shopping with us at https://usmanienterprises.com/. We strive to provide high-quality products and ensure your satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help!

1. Returns

We offer a 5-7 days return policy, which means you have 5-7 days from the date of delivery to return an item.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• You will need a receipt or proof of purchase.

3. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Send an email or contact us through our website to initiate the return process. Please include your order number and reason for the return.
2. Return Shipping: Once your return request is approved, you will receive instructions on how to return the item. The return shipping costs will be your responsibility unless the product was defective or damaged upon arrival.
3. Pack the Item: Carefully repackage the product in its original packaging to prevent damage during shipping.

4. Refunds

Once we receive your returned item, we will inspect it to ensure it meets the return requirements. If the return is approved:

• Your refund will be processed to your original payment method within 2  business days.
• Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or damaged items).

If your return is rejected due to the condition of the item, we will notify you via email and return the item to you at your expense.

5. Exchanges

We do not offer direct exchanges. If you would like a different size, color, or product, please return your original item for a refund and place a new order.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a return and provide you with a full refund or replacement, including any return shipping fees.

Please provide photographs of the damaged or defective item to help us process your claim quickly.